Frequently Asked Questions
Say Goodbye Cleaning is your trusted partner for all your cleaning needs. We are dedicated to creating clean and healthy environments that our customers can't depend on! Our frequently asked questions page provides answers to the most common questions about our services, so you can make an informed decision about booking our services. Get in touch today and let us help you Say Goodbye to dirt, dust, and cleaning!
Our Reviews
I am completely blown away! I truly said Goodbye to cleaning today! The cleaning crew arrived at my home as scheduled, and shortly afterward I was off to work. When I returned, I could hardly recognize my own home. I haven't seen it that clean EVER! I am looking forward to my home being cleaned weekly! Thank you!
~ OLIVIA
I have used several cleaning companies in the past and have never found the level of satisfaction that I received today in any of them! From the start, the office staff was very personable, patient, and detailed. They answered all the questions that I had, and scheduling as very simple. When the ladies arrived, they wasted no time getting started and worked the ENTIRE time! I couldn't be any happier with the service. Definitely recommend!!
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~ CONNIE
Frequently Asked Questions
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How much do your cleaning services cost?The cost of our cleaning services can vary depending on factors such as the size of the property, the type of cleaning required, and the frequency of service. We offer competitive pricing and provide free estimates after assessing your specific cleaning needs.
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What happens if I'm not satisfied with the cleaning service?Customer satisfaction is our top priority. Rest assured that with our 100% Full Customer Satisfaction Guarantee, if you're not completely satisfied with our cleaning service, simply let us know within 24 hours, and we will address the issue within 48 hours. We strive to ensure that every client is 100% happy with our work. Our ultimate goal is to provide a hassle-free cleaning experiencing while providing quality services that you can depend on. Your honest feedback allows us to do that. Here at Say Goodbye Cleaning, each customer is valued, and we want to grow with you! We will NEVER guarantee that the cleaning with be perfect, because there is ALWAYS a component of human error no matter how hard anyone tries. We do guarantee to learn from any mistakes and concerns that you express and make it our business to put countermeasures in place to ensure that the issue does not become recurrent. Again, we VALUE honest feedback, and look forward to a creating a lasting relationship with those whom we service, where customers feel appreciated and catered to!
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What services does your cleaning company provide?Say Goodbye Cleaning offers a wide range of services, including residential cleaning, commercial cleaning, office cleaning, deep cleaning, carpet cleaning, window cleaning, bed making, upholstery vacuuming, interior oven cleaning, and interior refrigerator cleaning. We can tailor our services to meet your unique needs with our fully customizable cleaning options!
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How long will it take to clean my property?The duration of the cleaning process depends on various factors, such as the size of the property, the level of cleanliness required, and the specific services requested. We can provide an estimated time frame after assessing your cleaning needs.
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Do I need to provide cleaning supplies and equipment?No, Say Goodbye Cleaning provides all necessary cleaning supplies and equipment. Our team of professional cleaners arrives at your home fully equipped and ready to tackle all applicable cleaning tasks. We use only the best cleaning products and equipment to ensure your home is thoroughly cleaned and sanitized. You can rest assured that our products are safe for you, your family, and your pets.
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Are your cleaners background checked and insured?Yes, all of our cleaners undergo thorough background checks before being hired. We prioritize the safety and security of our clients. Additionally, our company is fully insured to provide liability coverage in case of any accidents or damages that may occur during the cleaning process.
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Can I schedule cleaning services on a regular basis?Absolutely! Say Goodbye Cleaning offers flexible scheduling options to meet your needs. Whether you require a one-time cleaning or regular cleaning services on a weekly, biweekly, or monthly basis, we can create a customized cleaning plan that fits your schedule and budget.